Thank you for choosing Digikhaata, your trusted POS and billing software. This Refund Policy outlines the conditions under which refunds may be issued for our Services. By purchasing our services, you agree to this Refund Policy. If you have any questions regarding the terms described herein, please contact our support team.

Refunds may be considered for cancellation of services within a specified period after purchase, provided that you have not extensively used the features of our software. Eligibility for a refund is determined on a case-by-case basis.

To request a cancellation and potential refund, you must submit a written request via email to support@digikhaata.com, including your account details, purchase information, and the reason for cancellation. Requests submitted beyond the specified period may not be eligible for a refund.

Once your cancellation request is received, our team will review the request and determine if a refund is appropriate based on the usage and time of cancellation. Approved refunds will be processed through the same payment method originally used for the transaction.

Refund requests must be made within 30 days of the original purchase date. Once approved, it may take up to 15 business days for the refund to be processed and reflected in your account.

Certain fees, such as one-time setup charges and customization fees, may be non-refundable. In addition, if a significant portion of the service has been utilized, a refund may be deemed inapplicable. Detailed information about non-refundable fees is provided at the time of purchase.

Digikhaata reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website along with an updated effective date. It is your responsibility to review this policy periodically.

If you have any questions, concerns, or wish to initiate a refund request, please contact us at:

Email: support@digikhaata.com
Phone: +919990441516
Address: Netaji Subhash Place, Delhi, India